The study, available here from AirPlus International, surveyed 958 travel managers in 24 countries in the third quarter of 2013 on their outlook for the upcoming year, delivering opinions on the business travel market useful for anyone building products for use in this particular vertical.
While we’re already one quarter deep into the year, the perspectives of this global base of managers reveal a relatively neutral outlook on the year. Given the relatively anemic economic recovery in many parts of the world, this is not surprising.
Rising costs are also highlighted in the report, showing that while volume may remain flat, costs will rise – resulting in a net drop in actual profitability for many of those surveyed.
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